Fitbit Customer Support Specialist with Polish and English

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If you are excited about health and technology, join our Fitbit Team!

As a Fitbit Customer Support with Polish, you will be part of a great team and will:

Help our users with any issues they might have via tickets or calls

Provide solutions to everyday device use questions on a case by case customer-oriented approach

Identify trending issues and bugs from users’ reported issues and communicate them to your supervision team

Work with a passionate team of customer-friendly colleagues from an international background

Not bad, right?

What we expect from you:

Fluency in Polish language for daily communication with customers

Good command of English (B1 or similar) for training and internal communication

Basic understanding of iOS and Android OS use/features

Demonstrating empathy

Desire to help customers as best as possible and willing to contribute to the team’s success / be a team-player

Result-oriented with personal performance

Friendly and outgoing personality

Looking for a long-term employment

In return, we offer:

Flexible working hours options

Fully paid training

Stable job and career development opportunities

Attractive salary

Additional health insurance

50+ benefits and services to choose from

Positive international working environment

Support and learning

Employee referral bonuses.

Does it sound like the perfect job for you? Apply now!

About us: TELUS Digital Bulgaria delivers a next-generation digital solution to enhance the Customer Experience (CX) for global and disruptive brands. We offer omnichannel CX and trust and safety solutions including content moderation for global customers in over 50 languages. With a team of over 70,000 members worldwide and with over 4,200 of them located in Sofia and Plovdiv, the company is the biggest employer in the CX industry in Bulgaria.

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