Customer Support Specialist
dla Ahoy sp. z o.o. w Warsaw/Zdalnie
opublikowane przez Ahoy Games
Praca stała
Inne
As a community manager at Ahoy Games, you will communicate with the players of our games: Backgammon Legends, Okey, 101 Okey, Rummy Club, and Gin Rummy Legends.
Daily responsibilities
- Handle customer complaints via multiple channels (i.e., email, Facebook)
- Reply to reviews on Google Play and Apple App Store
- Review the game content uploaded by the players
- Collect feedback from customers for our games
- Provide testers and the development team with info about problems the customers are having
- Take the extra mile to keep players engaged!
Required skills
- Fluency in English.
- Knowledge of Turkish will be an additional advantage
- Being good at communicating with people and resolving problems intelligently.
- Being familiar with games and loving games. (In the application, write which mobile games you are playing).
- Being self-motivated, creative, and innovative.
Employment details
- Working daily 4h/day.
- Studio located near Metro Wilanowska.
- A competitive salary and multiple work contract options.
- Flexible working hours.
- Free snacks and beverages in the kitchen.
- Awesome coffee from Sage machine.
- Ergonomic chairs and IPS Panel Display.
We are always looking for talent; feel free to send us your CV.
Data publikacji: 2024-09-17
Liczba wyświetleń: 1267