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Customer Support Specialist

dla Ahoy sp. z o.o. w Warsaw/Zdalnie
opublikowane przez Ahoy Games

Praca stała Inne


As a community manager at Ahoy Games, you will communicate with the players of our games: Backgammon Legends, Okey, 101 Okey, Rummy Club, and Gin Rummy Legends.

Daily responsibilities

  • Handle customer complaints via multiple channels (i.e., email, Facebook)
  • Reply to reviews on Google Play and Apple App Store
  • Review the game content uploaded by the players
  • Collect feedback from customers for our games
  • Provide testers and the development team with info about problems the customers are having
  • Take the extra mile to keep players engaged!

Required skills

  • Fluency in English.
  • Knowledge of Turkish will be an additional advantage
  • Being good at communicating with people and resolving problems intelligently.
  • Being familiar with games and loving games. (In the application, write which mobile games you are playing).
  • Being self-motivated, creative, and innovative.

Employment details

  • Working daily 4h/day.
  • Studio located near Metro Wilanowska.
  • A competitive salary and multiple work contract options.
  • Flexible working hours.
  • Free snacks and beverages in the kitchen.
  • Awesome coffee from Sage machine.
  • Ergonomic chairs and IPS Panel Display.

We are always looking for talent; feel free to send us your CV.

Apply by sending your CV to jobs@ahoygames.com


Data publikacji: 2024-09-17

Liczba wyświetleń: 1268