Game Support Representative with Polish and English

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate.

If you are passionate about gaming, join our Game Support team in the CX (Customer Experience) industry at TELUS Digital Bulgaria - get the job you will enjoy!

A typical day:

Assist our players with any issues they might experience or report via email and chat only
Focus on the player and provide the ultimate player experience
Listen to the voice of the players and communicate it further to the appropriate teams
Work with our team to improve our processes
Sounds good, right?

If you have:

Fluency in Polish and a good command of English
Having previous gaming experience will be considered as an advantage
Player empathy and understanding a player’s perspective when tackling their issues.
Understanding of Player Support
Desire to help the players as best as possible and to contribute to the team’s success

We Offer:

Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)
Fully paid training
Stable job and career development opportunities
Attractive salary
Additional health insurance
50+ benefits and services to choose from
Positive international working environment
Support and learning
Employee referral bonuses

We care about our employees' well–being, invest in their future growth, and encourage fun and team-building projects!

Does it sound like the perfect job for you? APPLY NOW!

About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.